Last Updated: January 2026

Data Protection Policy

Sona Bit Privacy Policy — Your Data Is Safe With Us

Every piece of your information is kept with the highest level of security at Sona Bit. On this page, we clearly explain — what data we collect, why we collect it, and how we keep it protected.

By using Sona Bit, you agree to this Privacy Policy. We will notify you in advance of any changes.

256-bit
SSL Encryption
0
Selling Data to Third Parties
24/7
Data Monitoring
100%
Transparent Policy

Encrypted Protection

All your data is secured with 256-bit SSL encryption. Hackers will never be able to access your information.

No Data Selling

We never sell your personal information to advertisers or third parties.

Your Controls

You can request to view, correct, or delete your personal data at any time.

Transparent Policy

Every topic is explained in plain English, free of complex legal language.

1What Types of Data We Collect

We collect certain information when you register and use Sona Bit. The sole purpose of collecting this data is to provide you with the best experience and ensure the platform's security. We broadly collect two types of information:

Personal Information

Information you voluntarily provide during registration or KYC verification falls under personal data:

  • Full name & date of birth
  • Email address and mobile number
  • Residential address
  • National ID / Passport number (for KYC verification)
  • Payment method details (Mobile Pay/Nagad number)
  • Profile photo (optional)

Automatically Collected Information (Automatic Data)

When you use our site, certain information is collected automatically:

  • IP address and device type
  • Browser and operating system information
  • Time and duration of site visits
  • Pages visited and links clicked
  • Gaming activity history (bets, deposits, withdrawals)

We collect only what we need. We hold no unnecessary information.

2How Information Is Collected

Sona Bit collects your information from the following sources:

Sources of Collection What Type of Information When
Registration form Name, email, mobile number, date of birth At the time of first account registration
KYC Verification ID document, proof of address During a withdrawal or security verification
Payment Gateway Transaction Data During a deposit or withdrawal
Browser / App IP, Device, Cookies On every visit
Customer Support Chat or email conversations When you contact support

See Section 5 for details on cookies and tracking. You can disable cookies at any time through your browser settings.

3Why We Use Your Information

Sona Bit uses your information only for legitimate, specified purposes. Each use case is clearly outlined below:

  • Account Management: To create, log in to, and keep your account secure.
  • Identity Verification (KYC): To prevent fraud and unauthorized access.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To respond to your complaints or queries.
  • Promotions & Offers: To send you offers tailored to your preferences (with your consent).
  • Platform Improvement: For analytics to improve your experience on the site.
  • Legal Obligation: To comply with regulatory authority requirements.
  • Responsible Gaming: To identify problematic gaming behaviour and provide appropriate support.

We never sell or rent your personal information to third parties for advertising purposes.

4Who Your Information Is Shared With

Sona Bit shares information with third parties only in strictly limited circumstances and under tight controls. The parties we may share data with include:

Service Provider Partners

Our partners include payment processors (Mobile Pay, Nagad), security verification providers, and technology vendors. They only receive data necessary to perform their services and are bound by the same privacy standards we uphold.

Legal Authorities

We may be required to disclose information under a court order, a lawful request from an investigative authority, or applicable law. In such cases, we will make every effort to notify you in advance where possible.

Business Transfer

In the event of a change in ownership or merger involving Sona Bit, user data may be transferred to the new entity. In such cases, the same privacy policy will remain in effect and must be upheld.

Before sharing any data with third parties, we verify that they meet our privacy standards.

5Cookies & Tracking Technologies

Sona Bit uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help make our site smarter and more user-friendly.

Cookie Types Purpose Duration
Essential Cookies Maintains login sessions and security Cleared at end of session
Functional Cookies Remembers language, preferences, and settings 1 Year
Analytics Cookies Analyzing site traffic and usage 2 years
Marketing Cookies To show relevant offers (subject to your consent) 90 days

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may limit access to certain features on the site.

6Data Storage & Security Measures

Sona Bit uses industry-leading technology to protect your information. Our security framework includes:

  • 256-bit SSL/TLS Encryption: All data exchanged on the site is encrypted.
  • Firewall & DDoS Protection: Servers are protected against unauthorized access and attacks.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Limited Access: Only authorized personnel can access your data.

How Long We Retain Your Data

We retain your data for as long as your account remains active. Once your account is closed:

  • Financial transaction records: 5 years, as required by law.
  • KYC documents: 5 years.
  • Customer support conversations: 2 years.
  • Personal profile data: deleted 90 days after account closure.

In the event of a data breach, we will notify affected users within 72 hours and take all necessary action.

7Your Rights

Sona Bit believes you have the greatest right over your own data. We guarantee the following rights:

Right to Know

You may request to view the information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data under certain conditions.

Right to Object

You can opt out of marketing or profiling at any time.

Right to Portability

You can request a download of a copy of your data at any time.

Right to Restrict Processing

You can request that data processing be temporarily restricted under certain circumstances.

To exercise any of these rights, email us at support@sonabit.app. We will respond within 30 days.

8Children's Privacy

Sona Bit strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If it is confirmed that we hold personal data belonging to anyone under the age of 18, we will immediately:

  • We will close the associated account.
  • We will delete all collected data.
  • We will notify a parent or guardian if necessary.

If you believe your child or any minor in your household is using Sona Bit, please notify us immediately.

9About Third-Party Links

Sona Bit's platform may occasionally contain links to third-party payment gateways or service providers. These external platforms have their own privacy policies and are not under our control.

Sona Bit is not responsible for the privacy practices of external sites. We recommend reading the privacy policy of any third-party service before using it.

10Privacy Policy Updates

Sona Bit may update this Privacy Policy as needed. For any changes, we will:

  • We will update the date at the top of this page.
  • We will notify you at your registered email address for any significant changes.
  • You will be notified at the time of logging into the platform.
  • We will give at least 7 days' notice before any major changes take effect.

Continued use of Sona Bit after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

Email

Support@sonabit.app

Live Chat

Available 24/7 — every message gets a response

For further assistance, contact our Help Center Visit or Frequently Asked Questions (FAQ) View the page.

Why We're Different

Sona Bit's Commitment to Protecting Your Privacy

Keeping your information secure at every step is our top priority

Zero Data Selling Policy

We never sell, rent, or exchange your personal information with third parties. This is a core part of our policy.

Enhanced Identity Protection

Your account is protected with biometric verification and multi-factor authentication.

International Standards

Our data protection policy is built in accordance with international standards.

Instant Alerts

If any unusual activity is detected on your account, we will immediately alert you via SMS and email.

Minimal Data Collection

We collect only the information strictly necessary to provide our services — nothing more.

Policy in Plain English

Instead of complex legal language, we explain everything in plain, straightforward English.

Start Gaming in a Safe Environment

Your data is fully protected at Sona Bit. Join millions of trusted players today.

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